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Missing inventory data is either a user-level authentication or
Premier subscription is required to use this feature.
An authentication error may occur when the login token used to access
inventory data is invalidated due to a change in the account holder's password
or security settings.
View inventory data permission for the
affected user under
Users > [User
If the permission is set or the issue persists, try step
Configuration > Ticketing.
Authentication tokens are renewed and generated Autotask
tickets will carry inventory information.
Note: Central automatically detects this issue. If encountered, a daily
digest email is sent to the account holder with the necessary steps to take.