The computer, phone, or tablet you use to remotely access a
LogMeIn computer must meet certain technical requirements.
Important: Make sure you are using up
to date, officially supported third-party technology together with LogMeIn. LogMeIn
is designed for use with third-party
products and services (browser, OS, etc.) that are officially supported by
their respective vendors and well-maintained by the end user (latest patches
and updates installed).
PC and Mac Client-side Operating System
Windows 7 or newer
Windows Server 2008R2 or
newer (including 64-bit)
On a Mac: OS X 10.9
(Mavericks) or newer
Linux, Chromebook and
Windows RT are
PC and Mac Client-side Browser
While we recommend connecting via the LogMeIn Client desktop app, you
can still access LogMeIn host computers through
a supported browser.
On Internet Explorer and older versions of other leading browsers, a
plugin is required for a full-featured experience.
Phone or Tablet
Install LogMeIn on any iOS or Android device that meets the
requirements shown in the current AppStore or GooglePlay listing.
Remote control performance depends on several factors, such as
screen resolution, color depth, type of activity, available bandwidth and
For connecting and
doing non-remote control work, any always-on internet connection is sufficient.
For remote control, we
require a 1.5 Mbit/s (192 Kbyte/s) or higher connection speed on each end, as
FCC guidelines for video streaming. For
optimal experience in Full HD resolution, a 2 Mbit/s (256 Kbyte/s) connection