Welcome to LogMeIn Support!
Narrow Your Search
Select a LogMeIn Product
Select an Article Type
LogMeIn Rescue Administration Center
Custom Fields appear in the Technician Console on the Create New
Session dialog box. They are seen by a technician while creating a new session.
On the Organization Tree, select the
Technician Group you want to work with.
Custom Fields (Private Sessions), choose from
the following options:
Enabled to activate a Custom Field. It will
be displayed on the Create New Session dialog box
Mandatory for each field that must be
completed by the technician before a new session can be generated
Open text if you want technicians to be able
to enter any text in the field’s text box (up to 64 characters)
Drop-down to add a drop-down list and
choices to a field
Save your changes.