FAQ: What are the differences between LogMeIn Free and LogMeIn Pro? - LogMeIn Help

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What are the differences between LogMeIn Free and LogMeIn Pro?

LogMeIn Free offers basic remote control which allows you to open files, check your email, run programs, and run system diagnostics.  

With LogMeIn Pro, you can do everything you can do with Free, but more.  Pro also includes:

  • Remote Printing - Allows you to print documents from your host computer to the computer at which you are sitting.
  • File Manager - Gives the ability to transfer files back and forth between the two computers.
  • Remote Sound - Allows sound from the host computer to be heard at the computer at which you are sitting.
  • Desktop Sharing - Invite a guest to work with you on your computer.
  • Technical Support - Contact LogMeIn Support via phone, Chat, or email. For Free users, only email support is provided.

When in a remote access session with a computer running LogMeIn Pro, you will be able to take advantage of the following premium remote services that are not available with LogMeIn Free.

Table 1. Pro features when connecting to a LogMeIn Pro Windows host
Connecting from/to Pro features
Connecting from a Windows computer to a LogMeIn Pro Windows computer
  • File Management
  • File Sharing
  • Remote Printing
  • Remote Sound
  • HD Remote Control
  • Desktop Sharing
  • Remote Management via the host Dashboard
  • Management of Windows and Microsoft updates
Connecting from a Mac to a LogMeIn Pro Windows computer
  • File Management
  • File Sharing
  • Remote Printing
  • Desktop Sharing
  • Remote Management via the host Dashboard
  • Management of Windows and Microsoft updates
Connecting from LogMeIn for iOS to a LogMeIn Pro Windows computer
  • File Management
  • File Sharing
  • Remote Sound
  • HD Remote Control
  • My Cloud Bank
Connecting from Ignition for Android to any Windows computer
  • File Management
  • File Sharing
  • Remote Sound
Table 2. Pro features when connecting to a LogMeIn Pro Mac host
Connecting from/to Pro features
Connecting from a Windows computer to a LogMeIn Pro Mac
  • File Management
  • File Sharing
  • Remote Printing
  • Desktop Sharing
Connecting from a Mac to a LogMeIn Pro Mac
  • File Management
  • File Sharing
  • Remote Printing
  • Desktop Sharing
Connecting from LogMeIn for iOS to a LogMeIn Pro Mac
  • File Management
  • File Sharing
  • My Cloud Bank
Connecting from Ignition for Android to any Mac
  • File Management
  • File Sharing

By itself, LogMeIn Pro is a powerful remote access tool. When combined with LogMeIn Central, data is gathered from any Windows computer running LogMeIn Pro and made ready for use by LogMeIn Central for advanced reporting, computer monitoring and alerting, and computer inventory.


3/5/2013 9:48 AM